RODENPRO international is committed to respecting your right to privacy while using our site. This Privacy Policy contains information regarding our privacy practices for the entire RODENPRO international site.

Information Collection and Use
RODENPRO international is the sole owner of the customer information collected on this site. We will not share this information in any ways other than those disclosed in this statement. RODENPRO international collects information from our users at several points on our website.

Information Requests
Throughout our site, you are provided with the opportunity to contact us via email to ask questions, request information and materials, register for online presentations, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you to provide information about our products or services. We may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Requested Services and Product Evaluations
We communicate with our users to provide requested services, and in regard to issues relating to their account via email or phone.

Ordering
We request user information during the account setup and purchase processes. Users may be asked to provide contact information (e.g. name and shipping address) and financial information (e.g. credit card number, expiration date). This information is used for billing and order fulfillment. If we have difficulty processing an order, the contact information may be used to contact the customer.

Security
Our Web site takes every precaution to protect our users' information. When a user submits sensitive information, it is protected both online and offline. Where our registration/order form requires sensitive information (such as a credit card number), that information is encrypted with SSL, the best encryption software in the industry. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked or open.

Suppliers
We outsource shipping and credit card processing. The companies that perform these services do not retain, share, store or use personally identifiable information for any secondary purposes.

Links
This Web site contains links to other sites. Please be aware that RODENPRO international is not responsible for the privacy practices of other sites. We encourage our users to be aware of when they leave our site, and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the RODENPRO international Web site.

Cookies
A cookie is a piece of data stored on a user's hard drive, containing information about the user. Usage of a cookie provides user benefits and is in no way linked to any personally identifiable information. For example, by setting a cookie on our site, you would not have to enter your password more than once. If you reject the cookie, you may still use our site, though some areas may be functionally limited. For example, you will not be able to take full advantage of our mailing list subscription tools. Cookies also enable us to track and target the interests of our users to enhance the onsite experience.

Log Files
Our website servers generate standard traffic log files. We use these files to prepare aggregate traffic statistics for our site. There is no personally identifiable information in these log files. We use IP addresses and cookie values to analyze trends, administer the site, track users' movements, and gather broad demographic information to improve the performance of our site.

If we change our privacy policy, we will post notification of those changes on our homepage so our users are aware of changes to the information we collect, how it is used, and under which circumstances, if any, it is disclosed. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Questions
If you have questions, or if you feel we are in violation of this privacy policy, please contact us.

RODENPRO international